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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashleigh Statser

October 12, 2023

5  out of  5 rating by Ashleigh Statser
"Gerald and Peter are so nice! I am so glad I made the switch with them. So professional, personable, just really awesome people!"
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Laura Probasco

September 29, 2023

5  out of  5 rating by Laura Probasco
"Gerald is my representative and did a great job getting all my insurance policies in place. Highly recommend this State Farmbranch in Lubbock."
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Kasadee Pierce

September 10, 2023

5  out of  5 rating by Kasadee Pierce
"This office is the best I’ve ever dealt with when it comes to kindness. Peter is so kind, and willing to go out of his way to make sure we’re taken care of. Gerald Grant is awesome, so patient and more than willing to help each time I came to him for help or with questions! It’s rare to get quick and genuine help, we’re excited to stay with the State Farm family now that we know they’ll be here to help when we need it!"
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Gary Joe Harless

September 6, 2023

1  out of  5 rating by Gary Joe Harless
"Was very disappointed with not getting help . Seem too busy for us and we in way .Was with State Farm for while and got quotes add on but didn’t accept it but did put add on anyway make bill sky high 300 up to 700 .. no way can afford don’t want fix it or help out think we got tree growing back yard just go pay bill and go on .. Now it spot just have leave and get it cheaper or where suppose be at on payment some where eles"
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Shannon Lewis

August 29, 2023

5  out of  5 rating by Shannon Lewis
"Everyone is super friendly and helpful! We’re so glad we chose to insure our home and autos here. Thank you team!"
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sepideh niknia

July 20, 2023

5  out of  5 rating by sepideh niknia
"I had my first experience with insurance company which is went fantastic,Gerald with Peter Griffith State Farm was very kind and he guided me through the terms and condition of insurance very well."
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stephanie richart

July 12, 2023

5  out of  5 rating by stephanie richart
"My husband and I walked into our local State Farm office and were greeted and chatted with the receptionist at Peter Griffith's office. We were given water and we waited for Gerald to get off a phone call. When he was done, he came out of his office and greeted us, took us back to his office and helped us out with getting our insurance needs transferred from California to Texas. We joked and spoke about many things while in the office and got everything done in a short amount of time. Everyone in the office was super friendly and knowledgeable. Great job, y'all!"
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Jolyn Massicot

June 17, 2023

5  out of  5 rating by Jolyn Massicot
"Excellent service at Peter Griffith office! Gerald at this office was able to help me promptly get my policies transferred with no issues."
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Nathan Hays

May 15, 2023

5  out of  5 rating by Nathan Hays
"Always friendly staff and I have been using this office for years. Great customer service and support. Peter Griffith is personal and cares about his clients."
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Laura Baker

May 5, 2023

5  out of  5 rating by Laura Baker
"Saved some money, got house and auto coverage! Very friendly and helpful staff!"
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Debbie Bolding

April 20, 2023

5  out of  5 rating by Debbie Bolding
"Deanna was amazing to work with!"
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LeShel Rich

April 11, 2023

5  out of  5 rating by LeShel Rich
"Deeanna was so pleasant and answered all of my questions thoroughly. She was willing to work through my policies and tweak and change as we sorted. Their rates were very competitive! I am very pleased!"
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Cindy Edwards

April 11, 2023

5  out of  5 rating by Cindy Edwards
"Staff was very helpful and friendly. Great staff"
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Michelle Daniel

March 29, 2023

5  out of  5 rating by Michelle Daniel
"Peter has been my agent for about 15 years. Very knowledgeable and always friendly and professional. His staff is great, too."
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Debbie Herring

March 24, 2023

5  out of  5 rating by Debbie Herring
"The whole experience of getting a quote and signing up was very easy. Gerald was very polite, knowledgable and helpful!"
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Takumi Jimenez

March 15, 2023

5  out of  5 rating by Takumi Jimenez
"This place helped me when i went everywhere else looking for cheap rates. I highly recommend to give this place a shot if your quotes are sky high."
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Felix Serbellon

March 15, 2023

5  out of  5 rating by Felix Serbellon
"Always loved doing business with StateFarm only company personally with great rates and wonderful customer service. Please come to this State Farm Gerald Grant is the best with a great personality and also Peter Griffith is the best we cracked jokes inside the office and felt like we were home and comfortable"
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Roger Slayton

March 10, 2023

5  out of  5 rating by Roger Slayton
"My service has been great & happy I’ve moved to them. DeeAnna was very helpful & accommodating!"
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Lauren Links

March 10, 2023

5  out of  5 rating by Lauren Links
"I called the office at 4:30pm one day in a panic and needing an insurance policy. DeeAnna stayed on the phone with me until close to 5:30, well after closing time, to help me complete my policy. She was so kind and helpful and made me feel good about choosing State Farm!"
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Amber Scarbrough

March 10, 2023

5  out of  5 rating by Amber Scarbrough
"This was the easiest process ever! I am saving money and DeeAnna was absolutely great!"
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Jermaine Davis

March 7, 2023

5  out of  5 rating by Jermaine Davis
"Peter Made my shopping for insurance painless and easy. And found me the best rate for my car insurance."
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Sebastian Martinez

March 2, 2023

5  out of  5 rating by Sebastian Martinez
"Clear and concise explaination and very helpful in getting me the best offer available. Very friendly as well!"
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Rusty Shackelford

March 1, 2023

5  out of  5 rating by Rusty Shackelford
"Best insurance agency in town. Peter takes care of all of his clients. His staff is amazing, if you need anything they are 1 call away to help you figure it all out. We insure our vehicles and house with Peter and have had nothing but positive experience every step of the way. If your looking for insurance, call Peter!"
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Latisha Gaona

February 28, 2023

5  out of  5 rating by Latisha Gaona
"Excellent customer service!!"
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deedee halpain

February 22, 2023

5  out of  5 rating by deedee halpain
"Super friendly office staff. Always eager to help in any way possible."